Real Estate
TCPA
Real Estate
Consent Template
Brokerage Liability
The TCPA-Compliant Text Consent Form Every Real Estate Agent Needs in 2026
OptInFix Compliance HubApril 20, 202612 min read
The "Consent Crisis" in Real Estate
The "One-to-One Consent" rule that went into effect in 2025 changed everything for real estate agents and brokers. You can no longer rely on broad consent for a network of "partners." Every agent using tools like Mojo, PhoneBurner, kvCORE, or Follow Up Boss must collect specific, explicit Prior Express Written Consent (PEWC) that names their brokerage.
Lawsuit Alert: The Cost of Getting It Wrong
Brokerages are increasingly being held liable for the conduct of their 1099 agents. Recent lawsuit anchors include:
- Deshay v. Keller Williams ($40M): A 2023 settlement that sent shockwaves through the industry.
- Rowan v. Realogy/Coldwell Banker ($20M): Jan 2025 settlement over automated texting practices.
- Bilal Ahmad v. Fathom Realty FL ($2.85M): Feb 2026 ruling emphasizing that "soft-sell" texts are solicitations.
The TCPA-Compliant Consent Template (2026 Edition)
Use this exact language on your landing pages, open house sign-in sheets, and lead capture forms to protect your business:
"By clicking [Submit], I provide my signature expressly consenting to receive recurring automated marketing text messages (e.g., property alerts, market updates) from [Your Brokerage Name] at the phone number provided. Consent is not a condition of purchase. Msg & data rates may apply. Reply STOP to opt-out, HELP for help. I also agree to the [Terms of Service] and [Privacy Policy]."
Why This Template Is Required
- Specific Identification: It names your specific brokerage (The "One-to-One" rule).
- Clear Purpose: It defines the types of messages (property alerts, etc.).
- No Condition: It explicitly states that consent is not required for a purchase.
- Transparent Opt-out: It provides immediate instructions on how to stop messages.
Start capturing compliant consent for free with OptInFix
*Disclaimer: Not legal advice. Consult with an attorney for specific TCPA guidance.*